As I worked thru my days as many roles in tech biz, ie: 3d animator, web designer, photoshop banger 
, dreamweaver slave, glorified overworked salesman – aka COO , glorified sys admin manager – aka CIO, unshaven geek aka programmer, and whatever stupid role naming people has given me thru the years, I find one very basic thing that never change about people and technology :
People tend to get jumpy ( and cranky ) on technology.
Yes, it’s a simple fact, and someway it makes us geeks living in pain
Why :
People always over expect on technology while always ignoring the fact that technology is just another human creation.
People need scapegoat to blame when things don’t work as they expect them to be. Well, sometime something just not designed to work they way people want it to , for example : a music site designed to display and sell songs, it was designed for people to buy, pay and download the music, NOT PLAYING the music ON THE SITE. for that, go get winamp or iTunes, for cry sake … buy the music, download it, save ‘em in the hardrive, then play using whatever music player application you have, don’t expect to play while you browse, and don’t get mad when the music you played in an embedded flash player in the browser just stop when you jump into another page… it’s just a web page in a God damn web browser, not a multitasking operating system. And when these thing happen, who they shouted at ? us geeks, because we create that thing, because we designed that thing, and because we are so shortsighted not to make it the way they want… Haha…
What happen when things worked beautifully for them ? They say “hey look at MY site”, “check out MY laptop, it does many wonderful things” …
Humm… No, I’m not saying that we want more credits on whatever we’ve done… Just that, please, improve the attitude… be cool about technology… don’t throw your phone to somebody’s face just because your thumb is to huge to type SMS… be considerate, that it’s just a piece of tech, designed for masses, there’s no such thing as technology designed just for you… if something like that ever existed, then surely, you won’t get your hand on it, because US geeks, will keep it for ourself 
because we sweat our brain for it, create it, and then simply decided not to release it for the masses. Yes, geeks are God in a certain sense in technology realm. We simply decided to ,or not to, use the tech because we simply know what is it under the hood, while the rest of human race is just a pool of consuming sharks waiting for whatever the Gods fed them with, even shit will be eaten, so to speak just see those geeks at Redmond fed you with…
Anyway, it’s just the way it works… get use to it, one thing I wish would happen is people don’t get jumpy when things gone “wrong”, just be cool, it’s nobody fault ( well, in some case, it’s simply user’s fault, not to know how to properly use the tech, nor knowing it’s limitation )
Sigh…